Shopee makes strides in empowering sellers everywhere

KUCHING: Shopee Malaysia is determined to connect rural sellers with direct access to millions of buyers amid a growing e-commerce landscape in the country.

Its Marketing and Business Intelligence head, Tan Ming Kit, it is thus continuing to help overcome geographical challenges in the East Coast and East Malaysia.

“Shopee is committed to empowering sellers from all corners of Malaysia. For sellers on the East Coast and East Malaysia, where geography may play a role in limiting their growth, we have cut delivery times significantly by working with top logistics partners.

“This allows our sellers to expand their reach and tap new markets in areas like Klang Valley faster than ever,” he said.

To achieve faster deliveries and broader reach through enhanced logistics, he stated that Shopee has been partnering with local logistics providers.

“These collaborations have improved the overall user experience with faster, more reliable, and efficient deliveries.

“Now, Klang Valley buyers can expect their parcels to arrive from the East Coast in two days or less, and from East Malaysia between three to four days after the sellers have shipped their order,” he said.

Hamidah, owner of Sarawak Online Store for example, said that with 70 per cent of her orders coming from West Malaysia, Shopee’s logistics network has allowed her to expand far beyond her local market.

According to her, on peak occasions like Teacher’s Day, her business generates up to RM40,000 in sales, most of which come from customers in West Malaysia.

“Before Shopee, my business was confined to Sarawak. Now, I reach customers nationwide, and Shopee ensures my products arrive quickly, even during high-demand periods,” Hamidah said.

Thanks to this business growth, she said that she has been able to employ three permanent staff, including single mothers and orphans from the local communities of Kota Samarahan in Sarawak.

Her journey from a home-based business to a small production area located three hours from her home has been made possible through Shopee’s logistics support.

“Shopee’s platform allowed me to grow my business beyond my home, enabling me to meet the growing demand across the country,” she added.

With its On-Time Guarantee, Shopee promises timely deliveries and offers compensation for delays, ensuring a seamless shopping experience.

“From enabling rural sellers to reach new markets to transforming local businesses into nationwide success stories, we remain committed to driving economic growth and creating opportunities for all Malaysians, no matter where they are.

“This year, with the bolstered logistics network and On-Time Guarantee, we are poised to deliver exceptional value to consumers while providing sellers with the logistical support they need to thrive in an increasingly competitive market,” it said.